Modern Slavery Statement

Modern Slavery Statement for Cleaner Waterloo

This Modern Slavery Statement sets out the actions taken by Cleaner Waterloo to prevent modern slavery and human trafficking in our business operations and supply chains. As a responsible cleaning services provider, we recognise our duty to uphold human rights, protect vulnerable individuals, and promote ethical employment practices in every aspect of our work.

Modern slavery includes slavery, servitude, forced or compulsory labour, bonded labour, human trafficking, and all forms of exploitation that deprive a person of their liberty for personal or commercial gain. Cleaner Waterloo is committed to identifying, preventing, and addressing any such risks within our organisation and among those who supply goods and services to us.

Zero-Tolerance Policy on Modern Slavery

Cleaner Waterloo operates a strict zero-tolerance policy towards modern slavery and human trafficking. We will not knowingly engage with or support any business, contractor, or individual involved in such practices. This commitment applies to all directors, employees, agency workers, contractors, and suppliers who work with or on behalf of Cleaner Waterloo.

All employment within Cleaner Waterloo must be freely chosen. Workers must have the right to leave employment after reasonable notice and must not be required to surrender identity documents or deposits as a condition of employment. We expect all managers and supervisors to uphold this policy, and any failure to do so may result in disciplinary action, up to and including termination of employment or contract.

Responsible Sourcing and Supplier Expectations

Our suppliers and subcontractors play a crucial role in delivering our services, and we expect them to share our commitment to ethical labour practices. Cleaner Waterloo requires suppliers to comply with all relevant labour, human rights, and health and safety laws in the countries where they operate and to maintain transparent employment records.

We communicate our zero-tolerance approach to modern slavery to existing and prospective suppliers as part of our procurement and onboarding processes. Where appropriate, we require written confirmation of compliance with our standards and may include contractual clauses requiring adherence to anti-slavery and human trafficking principles.

Supplier Audits and Risk Assessment

Cleaner Waterloo uses risk-based supplier assessments to identify potential exposure to modern slavery. Factors considered include the nature of goods and services supplied, the location of operations, and the complexity of labour arrangements. Higher-risk suppliers may be subject to more detailed due diligence.

We reserve the right to conduct supplier audits, either announced or unannounced, to verify compliance with our expectations. These audits may include reviewing employment documentation, interviewing workers, and examining working conditions. Where concerns are identified, we will work with the supplier to develop corrective action plans. If a supplier is unwilling or unable to address serious issues within an agreed timeframe, Cleaner Waterloo may suspend or terminate the relationship.

Reporting Concerns and Whistleblowing Channels

Cleaner Waterloo encourages all employees, workers, suppliers, and other stakeholders to report any concerns or suspicions of modern slavery in our business or supply chains. No individual who raises a concern in good faith will suffer any form of retaliation or disadvantage as a result of speaking up.

Concerns can be raised directly with a line manager, a senior manager, or through our internal reporting channels. Reports may be made confidentially, and all allegations will be taken seriously, investigated promptly, and handled with sensitivity. Where appropriate, Cleaner Waterloo will involve specialist agencies or authorities and will cooperate fully with any external investigation.

Training, Awareness, and Continuous Improvement

Cleaner Waterloo is committed to building awareness of modern slavery risks among our people. Relevant employees, particularly those involved in recruitment, procurement, and contract management, receive information and guidance on how to recognise indicators of exploitation and how to respond appropriately.

We aim to continuously improve our processes by reviewing guidance from government bodies, industry associations, and recognised human rights organisations. Feedback from employees, clients, and suppliers is used to strengthen our controls and enhance the effectiveness of our approach.

Annual Review and Governance

This Modern Slavery Statement is reviewed at least once every year by the senior management of Cleaner Waterloo to ensure it remains accurate, effective, and aligned with evolving legal and ethical standards. The review considers any incidents reported, outcomes of supplier audits, updates to legislation, and changes in our operational or supply chain structure.

Following each annual review, we update our policies and procedures where necessary and communicate any significant changes to our employees and key suppliers. Cleaner Waterloo is committed to maintaining transparency in our efforts to combat modern slavery and to continually strengthening our response as our business and the wider regulatory environment develop.